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Privacy Policy

Exec Ascend ACN 093 531 358 (“Exec Ascend”), including our employees, agents, contractors and associates are committed to ensuring the privacy of your information and to complying with the Australian Privacy Principles (“APPs”), contained in the Privacy Act 1988 (“Privacy Act”).  We understand that privacy and how we collect, protect, use and disclose your information is important to you.

1. The personal information Exec Ascend collects?

The personal information we collect and use will depend on the service you request or use and any applicable legal and regulatory obligations. This may include, but is not limited to information that:

  • allows us to identify and communicate with you,
  • helps us to understand more about you including your skills, behaviours, experience, employment history, qualifications, skills, relationships with your managers, those reporting to you and your employer, and
  • other information that we request, or that you provide, about an individual other than yourself such as an employer, employee, contractor, manager, etc.

Exec Ascend may collect the information for reasons including, but not limited to, any time you:

  • participate in an Exec Ascend program or service,
  • undertake any competency or psychometric tests and assessments,
  • have any business dealings with us,
  • subscribe to our website (which includes our website’s sub-domains or microsites) or to one of our mailing lists;
  • receive marketing communications and information relating to our services which we think may be of interest to you;
  • attend an Exec Ascend event;
  • apply or register your interest in employment with Exec Ascend.

The personal information we will collect may include your name, title, address, email address and contact numbers (telephone, mobile). If necessary for the purposes of providing advice to you, or for providing you with other information (such as email updates) sometimes we may collect other personal information from you, such as the areas of our business which you are interested in. We do not collect personal information that we do not need.

Please note that, while we seek to minimise the personal information we collect, if you do not provide us with the personal information we request, we may not be able to provide you with the services and other assistance you seek.

Generally, we endeavour to collect personal information directly from the individuals concerned. However, if this is not practicable, we may collect personal information about individuals from third parties, including from publicly available sources. If we do, we will take reasonable steps to ensure that the individuals concerned are made aware of the collection of their information.

As a general rule, Exec Ascend will not ask to collect sensitive information about you (such as details of your racial or ethnic origin, political affiliation, religious beliefs, sexual preferences, criminal convictions or health information) unless it is needed for the purposes of providing our professional service. However, in circumstances where Exec Ascend requires sensitive information from you, Exec Ascend will first seek your consent to collect it.

2. How does Exec Ascend use personal information?

Exec Ascend’s policy is only to use personal information for the purpose for which it was collected.

Exec Ascend needs to collect personal information so that we can provide our products and services, and conduct our business. We also collect personal information so that we can invite you to events and communicate new industry and business developments, including advertising new products or services that we offer, to our clients and to those people who have subscribed to our website, alert services or mailing lists.

3. Will your personal information be given to anyone else?

Exec Ascend does not sell, rent or trade personal information about you to or with third parties. Personal information may be disclosed outside of Exec Ascend in the circumstances described below.

Exec Ascend may disclose personal information to external service providers who provide services to you and help us operate our business. Examples of our external service providers include, but are not limited to:

  • Exec Ascend’s related entities;
  • Exec Ascend’s third-party suppliers or providers, including, but not limited to, organisations who provide:
    • competency or psychometric tests and assessments,
    • experiences for participants as part of our offerings and programs,
    • data storage and archiving,
    • information technology and other software and systems,
    • printing services,
    • advertising and marketing agencies who assist us with our campaigns and programs,
    • research organisations and consultants who conduct research,

on behalf of Exec Ascend.

If Exec Ascend engages external service providers, Exec Ascend takes steps to ensure that those external service providers:

  • comply with the APPs when they handle personal information about you, and
  • are authorised only to use personal information that we provide to them for the limited purposes specified in our agreement with them.

Otherwise, Exec Ascend will only disclose personal information if this is required by law or permitted under the Privacy Act. Exec Ascend is also bound by professional obligations of confidentiality, including in relation to personal information.

4. Security of personal information

Exec Ascend takes reasonable steps to ensure the security of the personal information we hold from loss, unauthorised access, and misuse. The use of locks and security systems assist Exec Ascend in protecting your personal information.

Information collected is not shared or utilised in any other capacity other than for communication. Your personal information may be stored in hard copy documents, or electronically on Exec Ascend’s software and systems.  Data is stored in industry standard formats on share point in a secure cloud environment and with Google Drive, a 3rd party cloud storage company and protected by secure access control, which includes multi-factor authentication, virus protection and anti-spam measures and is only accessed by Exec Ascend employees.

When no longer required, we take reasonable steps to destroy or de-identify personal information in a secure manner. In addition, all Exec Ascend employees are required, as a condition of employment, to treat personal information held by Exec Ascend as confidential.

5. How do we handle the personal information of participants undertaking competency or psychometric testing and assessment?

Exec Ascend collects personal information about and from individuals who undertake competency or psychometric testing and assessment.

The information we collect includes, but is not limited to, the participant’s:

  • personal contact details, date of birth and gender,
  • results of competency or psychometric testing and assessments conducted and provided by a third party.

We may collect this information directly from the participant or indirectly from a third-party, including from your employer or an organisation you wish to seek employment with.

If you do not provide us with the information we request, we may not be able to allow you to participate in testing or assessments.

Exec Ascend may provide the personal information we collect and the results of your competency or psychometric testing and assessments to a third-party including your employer or an organisation you wish to seek employment with.

Generally, our collection of a participant’s personal information will relate to particular testing or assessments. We do not disclose the personal information we collect from participants to any other person or entity unrelated to the operating of our business.

Exec Ascend use third-party providers to conduct competency or psychometric testing and assessments. Exec Ascend may disclose your personal information to external service providers who provide services to you and help us operate our business. We also may request that you provide your personal information directly to a third-party. We suggest that you also make your own enquiries into a third-party’s use of that personal information.

6. How do we handle the personal information of participants taking part in an experience as part of a Exec Ascend offering or program?

Exec Ascend collects personal information about and from individuals who take part in an experience as part of a Exec Ascend offering or program.

The information we collect includes, but is not limited to, the participant’s:

  • personal contact details and date of birth,
  • next of kin or emergency contact details,
  • medical details including current or past medical conditions, doctor’s contact details, and medicate and health insurance details,
  • wellbeing details including current or past medical and wellbeing conditions, and doctor’s or treating professional’s contact details.

We may collect this information directly from the participant or indirectly from a third-party, including from your employer.

If you do not provide us with the information we request, we may not be able to allow you to participate in an offering or program.

Exec Ascend uses the personal information we collect about participants to assess their current medical and wellbeing state so they can safely participate in an offering or program.

Generally, our collection of a participant’s personal information will relate to a particular offering or program. We do not disclose the personal information we collect from participants to any other person or entity unrelated to the operating of our business.

Exec Ascend use third-party providers to facilitate some of our offerings or programs. Exec Ascend may disclose your personal information to external service providers who provide services to you and help us operate our business. We also may request that you provide your personal information directly to a third-party. We suggest that you also make your own enquiries into a third-party’s use of that personal information.

7. Access and correction

Under the Privacy Act, you have the right to:

  • seek access to your personal information handled by Exec Ascend,
  • ask us to update or correct your personal information when it is inaccurate, incomplete or out of date, and
  • opt-out of receiving direct marketing communications from us.

If you wish to access the personal information that Exec Ascend holds about you, please set out your request in writing, and forward this to our Privacy Officer.

To provide you with access to your personal information held by us on our current records, Exec Ascend can provide you with a copy of the relevant personal information (ordinarily, an electronic print-out or a photocopy). Exec Ascend will not charge you for the cost of providing this type of access to these current records.

For legal and administrative reasons, Exec Ascend may also archive non-current records containing personal information, such as back up data files and offsite storage.

If you are of the view that personal information about you is inaccurate or out of date, or if you have any other queries about access and correction, please contact our Privacy Officer.

8. Making a complaint

If you wish to make a complaint about how Exec Ascend handles your personal information, please contact us setting out your complaint in writing, and forward it to our Privacy Officer.

We will deal with all requests for access to personal information or complaints as quickly as possible and will endeavour to respond to you within a reasonable timeframe.

9. Additional privacy information and how to contact Exec Ascend

This privacy policy may change from time to time. It will be made available to anyone who requests it.

If you have any questions or comments about our privacy policy, please request this in writing and forward it to our Privacy Officer, using the contact details below.

Post to: Privacy Officer
Exec Ascend Pty Ltd
Level 8, 805/220 Collins St, Melbourne VIC 3000

Email: info@execascend.com.au